Wednesday, October 3, 2012

Ethiopian Airlines Receives First Customized Bombardier Q400 NextGen aircraft

Ethiopian new Q400 Bombardier

Ethiopian Airlines has taken delivery of the first of its five re-configured Bombardier Q-400 aircraft on 28 September 2012 in Toronto, Canada.

Based on its valued customer feedback, the airline requested the manufacturer to reconfigure the new Q-400 and as result, Ethiopian is now the first airline to take delivery of this aircraft with new reconfiguration. The new aircraft contain numerous innovations that will greatly enhance passenger comfort. Whereas the previous Q-400s were all economy, the new aircraft will have 7 business class and 60 economy class seats. The new configuration also has a second lavatory which gives exclusive access to business class passengers.

Unlike the previous Q-400s, the new aircraft will have reclining seats in economy class cabin and a hot galley enabling the service of hot meals on regional flights. The new airplanes will also have more luggage capacity and extra overhead bin space and leg room.
Ethiopian Airlines Q400 inside
 
On top of its 17 domestic destinations, the airline operates the Q-400 on regional routes such as Djibouti, Mombasa, Nairobi, Kilimanjaro, Dar-es-Salam, Zanzibar, Entebbe, Kigali, Juba, Khartoum and Berbera. “After listening to our customer feedback and understanding customers concerns on cabin features of the aircraft in the last two and a half years, we have worked with Bombardier on the innovative reconfiguration. We are very happy on the new configuration which will enable us to provide customized and the best possible service on domestic and regional routes. Now, our cloud nine customers can enjoy a full-fledged business class service, and our connecting passengers from Ethiopian and Star Alliance network will benefit from a greatly improved product in line with our continuous effort to provide a seamless travel experience”, said Chief Executive Officer Tewolde Gebremariam.

All 5 re-configured Q-400s will be delivered to Ethiopian before the end of this year. The airline also plans to re-configure the Q-400 already in its fleet in order to meet its customers' expectations.
(Ethiopian Press Release)

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